Resources

Helpdesk Hour Doesn’t have quite the same ring as happy hour but it will work for the start of this blog.  Why, you might ask, are we talking about helpdesk on this lovely Friday afternoon? Well because we are getting a number of requests for help with helpdesk.  In...

Cloud computing officially turned 15 years old this year and is preparing for her Quinceañera. In 2006, Amazon Web Services started offering technology infrastructure services to third parties in the form of web services. Google followed up by launching Google Cloud...

In this update, we explore ATG’s significant strides in enhancing their service offerings through strategic hires and investments in security and cloud domains. With the addition of experienced leaders and the development of new service offerings like the cloud security posture assessment, ATG is poised to deliver greater value to their customers. Additionally, the blog touches on the company’s ventures into automation and partnerships with emerging tech companies, underscoring ATG’s commitment to staying at the forefront of technological advancement and client service.

With all of the advancements made thus far, we are still very early in the days of AI & ML. With Tesla and Boston Scientific it is easy to see these wild achievements and wonder what is next on the grand stage but equally interesting to me are what I am...

We are now roughly 13 months from the beginning of the covid shut down and sending our employees home to help reduce the spread of covid. That means for many organizations were just came up or are coming up on the one year purchase anniversary of many workforce...

Are you considering a move to UCaaS? If so, you are not alone. According to IDC in December of last year (2020) the UC market grew over 46% YoY and UCaaS specifically grew over 23%. Over the next five years it is estimated that virtually all UC deployments will be...

As if we didn’t have enough already – a new aaS acronym to learn, Contact Center as a Service or CCaaS. For many years, organizations have been working to improve customer experience and drive the all mighty NPS (Net Promoter Score) up for their business. While there...

Are you ensuring the physical security of your company’s data centers and IT infrastructure? This article highlights the crucial security measures needed to protect your physical spaces, from secured access and surveillance to advanced biometric controls. Learn about the benefits of moving to a secured colocation or private cloud environment to mitigate risks and maintain compliance, and how Aligned Technology Group can guide you through selecting the right cloud service provider for enhanced security.

**I am not a contracts attorney and you should get one. I am just a guy who has sold colocation, cloud, hardware, software, consulting and managed services over the last decade.** Ok, so you have some awesome service from your MSP, data center provider or telco and...

Technology Brokerage, Consulting & Advisory services. So many companies (including ours) leverage these terms to suggest to our customers and prospective customers that we can help them in some vague way. So what’s the deal? I would do a bad job of selling if I...

In the technology marketplace today there are hundreds and thousands of suppliers and vendors offering up their tools and services. Many times, they all start to blend together while leveraging marketing key words like security, cloud and digital. While portions of...

In this blog, we delve into three ways to get serious about cloud computing, starting with team alignment, fostering an agile environment, and freeing up innovation. Learn how to empower your staff with relevant technology training, streamline operations through agile practices, and eliminate redundant services to optimize cloud performance and growth. Whether you’re aiming to be cloud-first or enhance your existing cloud infrastructure, these strategies provide a foundation for transformative growth in the cloud era.

There have been a wide range of prospectives provided in the past weeks in regard to the best way to set up your business for remote work. Given the changes created by COVID, it seems that all business owners need to look at remote work as a part of the new norm. I am...

Today’s business and technology climate is changing at such a rapid pace, it is hard to keep up for those that focus on it daily. I read a post recently that stated it’s now 2020 and every company is a tech company and every CEO is now a technology leader. While it...